CONTACT ’26 SCHEDULE

Full schedule

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10 a.m. – 6 p.m.

  • Airport shuttle service from Charleston International Airport (CHS) to hotel
    Sponsored by Motor Coach Family of Brands

10 a.m. – 6 p.m.

  • Airport shuttle service from Charleston International Airport (CHS) to hotel
    Sponsored by Motor Coach Family of Brands

8 a.m. – 4:30 p.m.

  • Sponsor exhibitor set-up
    Azalea Prefunction

8:30 a.m. – 3:45 p.m.

  • Executive Committee Meeting, Board of Directors Meeting & Working Lunch
    Magnolia AB
    Sponsored by Badger Coaches, Inc.

1:45 – 4:30 p.m.

  • Registration & NTA Information Desk open
    Azalea Prefunction

4:30 p.m.

  • Transporation to Reception & Icebreaker
    Sponsored by Motor Coach Family of Brands
    Depart from conference center entrance

5:30 – 6:30 p.m.

  • Happy Hour Harbor Cruise
    with SpiritLine Cruises
    Sponsored by Aramark

7 – 9 p.m.

  • Icebreaker
    USS Yorktown
    Sponsored by Explore Charleston & Patriots Point

8, 8:30, and 9 p.m.

  • Shuttle service from Icebreaker to Hilton Garden Inn
    Sponsored by Motor Coach Family of Brands

8 a.m. – 5 p.m.

  • Registration & NTA Information Desk open
    Azalea Prefunction

8:30 – 9:30 a.m.

  • Breakfast
    Azalea BC
    Sponsored by Circle Wisconsin

9:30 a.m. – noon

  • Morning Coffee & Tea
    Azalea Prefunction
    Sponsored by Ottawa Tourism

9:45 – 10:45 a.m.

  • Opening General Session: The Power of Unity Behind Great Experiences
    Speaker: Chris Singleton
    Azalea A
    Sponsored by IMGlobal

11 a.m. – noon

  • “AI for Tour Operators: Having a Strategic Plan to Optimize Your Business
    Speaker: Dan Flores
    Magnolia AB
    Sponsored by Fly My Group
  • Mastering the Art of the Close”
    Speaker: Andrea Ross
    Azalea A

12:15 – 1:15 p.m.

  • Luncheon
    Azalea BC
    Sponsored by Tulsa Regional Tourism

1:30 – 2:30 p.m.

  • “The Legal Realities of Managing Your People, Your Customers, and Your Travel Partners”
    Speaker: Jeff Ment, The Ment Law Group
    Magnolia AB
  • 2026 Travel Trends: Opportunities for the Taking”
    Speaker: Michelle Stark, Red Sage Communications
    Azalea A

2:30 – 5 p.m.

  • Afternoon refreshments
    Azalea Prefunction
    Sponsored by A Closer Look Tours

2:45 p.m. – 3:45 p.m.

  • Make it Work(able): 3 Principles to Get Teams to Work Together”
    Speaker: Jon Yarian
    Azalea A

4 – 5 p.m.

  • BizNet
    Facilitator: Bob Rouse, NTA
    Azalea BC
    Sponsored by Sight & Sound Theatres and Delta Air Lines

5:15 – 6:00 p.m.

  • Networking Reception (All attendees)
    Azalea Prefunction
    Sponsored by SoIN Tourism
  • Dine-around

6:45 p.m.

  • Dinner with Friends at Taco Boy
    Note: Dinner is self-pay with limited seating. You must sign up in advance.

7 a.m.

  • 5K Run/Walk
    Fundraiser for NTA’s Advocacy Fund
    Depart from Hilton Garden Inn Lobby
    Sponsored by Wyoming Office of Tourism

8:15 – 9:15 a.m.

  • Grab & Go Breakfast
    Azalea Prefunction
    Sponsored by Dynamic Destinations

9 – 9:20 a.m.

  • Mindful Wellness Session
    Speaker: Heather Davis
    Azalea A

9:15 – 11 a.m.

  • Morning Coffee & Tea
    Azalea Prefunction
    Sponsored by Ottawa Tourism

9:30 – 10:30 a.m.

  • The Transformative Power of Travel”
    Speaker: Sucheta Rawal
    Azalea A

11 a.m. – 4:30 p.m.

  • Sightseeing Tours
    Depart from conference center entrance
    Sponsored by Explore Charleston
    Transportation provided by Motor Coach Family of Brands

6 – 6:45 p.m.

  • Tour Operator Reception
    The Lodge & Back Patio
    Sponsored by National Comedy Center and National Baseball Hall of Fame

7 – 8:30 p.m.

  • Tour Operator Networking Dinner
    Azalea BC
    Sponsored by Centaur Systems, Inc. and Discover Carbon County
  • Dinner with Brooke: Tour Supplier/DMO Dine-around
    Note: Dinner is self-pay with limited seating. You must sign up in advance.

8:45 – 10 p.m.

  • NightCap
    Featuring: Todd Probus
    Magnolia AB
    Sponsored by Visit Anchorage

8:30 – 9:30 a.m.

  • Breakfast
    Azalea BC
    Sponsored by Explore Branson

9:30 a.m. – noon

  • Morning Coffee & Tea
    Azalea Prefunction
    Sponsored by Ottawa Tourism

9:45 – 10:45 a.m.

  • “From Foodie to Changemaker: The Next Wave of Culinary Travel
    Speaker: Sucheta Rawal
    Azalea A

    Sponsored by Mount Hope Estate & Winery
  • “From Intention to Action: Operationalizing Meaningful Travel for Tour Operators”
    Speakers: Greg Takehara, Tourism Cares; and Christina Werner, Custom Holidays
    Magnolia AB

11 a.m. – noon

  • Spotlight session: All-attendee Power Hour
    Moderators: Catherine Prather, NTA, and Michelle Pino, Northeast Unlimited Tours
    Azalea A

    Sponsored by Trip Mate

12:15 – 1:15 p.m.

  • Luncheon
    Azalea BC
    Sponsored by Richmond Region Tourism & St. Augustine, Ponte Vedra, & The Beaches

2 – 5 p.m.

  • Educational Outings (All attendees)
    Depart from conference center entrance
    Sponsored by Explore Charleston
    Transportation provided by Motor Coach Family of Brands

6 p.m.

  • Depart for Closing Event
    Depart from conference center entrance
    Sponsored by Motor Coach Family of Brands

6:30 –  9 p.m.

  • Closing Event
    Magnolia Plantation
    Sponsored by Explore Charleston & Magnolia Plantation

8, 8:30, and 9 p.m.

  • Shuttle service from Closing Event to hotel
    Sponsored by Explore Charleston and Motor Coach Family of Brands

4 a.m. – 2 p.m.

  • Airport shuttle service to Charleston International Airport (CHS) from hotel
    Depart from conference center entrance
    Sponsored by Motor Coach Family of Brands

8:30 a.m.

  • Post-Contact Fam to Beautfort departs
    Depart from conference center entrance
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